Kohl’s

One of the country's largest discount clothing and home goods retailers, Kohl's enhanced its customer experience optimization to help boost revenue.

The Challenge

Keep up with retail customers’ growing need for more flexible, convenient shopping options at home, in store and on mobile—while also connecting commerce to inventory systems quickly and effortlessly.

The Solution

An optimized customer experience.

 

Kohl’s “Buy Online, Pick Up In Store” service was revamped to create a seamless mobile experience, increase customers' brand confidence, drive store traffic and provide omnichannel shopping capabilities across the customer journey.

 

Kohl's
Kohl's
Kohl's
Kohl's
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